7 Secrets for Building Great Client Relationships

A colleague recently said to me, “I’ve heard that you’re a client relations guru. Are there any tips or tricks that you have for starting to build up those relationships?” I always love a question like this—something that makes me stop and reflect. It’s true. Working with people and developing new (or existing) relationships is… Read More

Are Your Lack of Client Boundaries Costing You Money?

It’s every business owner’s goal to provide a fantastic experience for every client or customer and ensure that each of them walks away happy. But when you work in a service-based capacity, these aren’t just clients you deal with once. As a web designer, you have to develop a relationship with them as projects could… Read More