7 Secrets for Building Great Client Relationships

A colleague recently said to me, “I’ve heard that you’re a client relations guru. Are there any tips or tricks that you have for starting to build up those relationships?” I always love a question like this—something that makes me stop and reflect. It’s true. Working with people and developing new (or existing) relationships is… Read More

6 Ways to Speed Up Slow Clients

Frustrated with your client? Beginning to wish you’d never taken this job on in the first place? Do you just need some feedback so that you can move forward? Picture it: You’ve managed to land a great gig with a well-paying client and you can’t wait to get started and produce some of your best… Read More

5 Reasons to Fire Your Client

I like money. Clients give me money (when everything goes right). Ergo, therefore, and hopefully…clients = money, more clients = more money—I’m actually pretty terrible at math. When you first start out as a freelance designer or even agency, it can be pretty tempting to say “yes” to every single client that comes your way.… Read More